Jennie came to McDowell + Service in 1991 and worked in the Crown and Bridge Department for 6 years. Jennie then made the transition from technician to administration and sales and spent 5 years dividing her time between managing the laboratory finances and visiting surgeries. During this time Jennie completed a National Diploma in Business and Finance and completed a Sales Generation Programme run by Invest Northern Ireland. Following the management buy-out of the laboratory from founders Miles McDowell and Robert Service, Jennie became Finance Director and has held this position for the last 15 years. Jennie manages all aspect of administration and finance within the laboratory, if you need any information on the daily operations of McDowell and Service please call and Jennie will be happy to help.
Joanne qualified as a Dental Nurse in 1997 and gained several years of experience in general dental practice before pursuing a career in Dental Technology. In 2000, she achieved her diploma at the Royal Victoria Hospital where she worked before joining the McDowell + Service team in 2001.
Joanne began her career in the Crown & Bridge Department, specialising in the fabrication of metal substructures, posts, crowns, and bridges, developing a strong technical foundation and attention to detail. Since 2016 she plays a key role in the day-to-day management of the Implant Department while continuing to expand her knowledge and expertise in implant technology and design. She also has experience in CAD/CAM design and workflows, supporting the delivery of high-quality, precise restorations.
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